Reliance Retail Hiring: Store Manager
Reliance Retail Off Campus Drive 2025: Hiring Store Manager. Candidates with Bachelor’s Degree are eligible to apply. The detailed eligibility criteria and application process are given below.
Manages the Store P&L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.
Job Summary:
| Company Name | Reliance Retail |
| Position | Store Manager |
| Required Qualification | Graduation/ Post Graduation |
| Salary Range | Rs 5 to 7.5 Lakhs INR CTC |
| Experience Level | 7-10 Years |
| Employment Type | Full Time |
| Job Category | Private Job |
| Job Location | Rampur |
Key Roles & Responsibility:
- Set store sales plans and quotas aligned with business objectives.
- Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy.
- Implement production, productivity, quality, and customer service standards.
- Recommend product lines and ensure appropriate merchandise mix.
- Drive sales, margin, shrink control, inventory management and cost optimization.
- Manage commercials and statutory compliance.
- Manage performance and foster teamwork among store staff.
- Identify and develop talent for critical positions.
- Address customer feedback to improve service and processes.
- Stay updated on competition and manage customer escalations.
- Drive local events and promotions as per marketing calendar.
- Promote a “Customer Obsessed Culture” to prioritize customer centricity.
Key Performance Indicators:
- Business Management: Gross Margin, SOH Segment & Brand mix
- Discount Management
- Brand share
- Finance – Paper/card VM Implementation.
- Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL.
- Customer Experience – VOC – Participation, score, SQA, complaints, Loyalty cards.
- People Management.
- Business Acumen – profitability, Competition.
- Jio Business – Activations, Recharges, CAF Rejections
Job Requirements:
- Functional Competencies
- Operational Effectiveness
- Finance Management
- Analysis and Problem Solving
- Results Orientation
- Behavioural Competencies
- Self-Development
- Emotional Intelligence
- Customer Service Orientation
- People Management
- Communication
Desired Skills and Experience:
Inventory Management Software, POS Systems, Customer Relationship Management, Team Leadership, Sales and Marketing Strategies, Financial Analysis, Supply Chain Coordination, Conflict Resolution
How to Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
