Genpact Off Campus Drive 2025 for Associate
Genpact Off Campus Drive 2025: Genpact hiring for the Associate. Students from various disciplines can apply for Genpact Recruitment 2025. The detailed eligibility, Requirements, Salary, and application process are given below.
Job Summary:
| Company Name | Genpact |
| Position | Technical Associate |
| Required Qualification | BTech |
| Salary Range | 0 to ₹5 LPA |
| Experience Level | Freshers/Experience |
| Employment Type | Full Time |
| Job Category | Private Job |
| Job Location | Mumbai/Hyderabad |
Job Description
- Handle the issues/request reported through various ticketing tool within agreed SLA’s
- Should handle Voice and Non-Voice tickets simultaneously.
- Responsible for executive leadership and Board members IT support.
- Advanced understanding of technology hardware, including desktop computers, laptops, tablets, printers, projectors, and scanners.
- Troubleshoots and resolves minor wireless, network, switch, or printer issues; escalates major issues (wireless, network, etc.) to information technology (IT) infrastructure technical teams
- Working knowledge of PC/LAN application software including Office 365 and Internet browsers (Internet Explorer, Chrome, Safari)
- Set up and configure computer systems.
- Troubleshooting issues related to MDM, OS, Standard Office Suite, and Browsers.
- Second level support to Desktops, Laptops, Thin Clients, Printers, Scanners and Multi-Function Devices.
- Trouble shooting issues related to business specific applications.
- User provisioning of various business applications(ERP)
- Support New Transitions, Ramp Up’s/Down’s, Business migrations/Site Consolidations Projects.
- Support Infra Projects (Refresh/Upgradations/Migrations/New Technology Rollout)
- Knowledge Management – Ensure the Knowledge Articles are used on all issues.
- Provide Hands and Feet support to other IT Teams for any scheduled activities.
- Install and configure computer hardware, operating systems, and applications
Skills:
- Strong domain knowledge and technical orientation.
- Knowledge of OS, MDM and Office Issues
- Customer Service and Problem-Solving attitude.
- Good communications skills in English.
- Should be able to deliver on tight timelines.
About Company:
Genpact is a global professional services firm that helps businesses digitally transform by leveraging data, technology, and AI. They offer a wide range of services, including digital transformation, intelligent operations, and domain expertise, primarily for Global Fortune 500 companies. Founded in 1997 as a business unit within General Electric, Genpact became an independent company in 2005 and went public in 2007.
How to Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
